Customer Testimonials

Five stars hardly feel like enough for Mo Awad at Greenacres Nissan! Mo gave me the kind of customer service I would want for myself and everyone in my family. He answered every question, went above and beyond, and made me feel that my time, my concerns, and my experience mattered. His attention and willingness to help made the entire experience exceptional. The red carpet was absolutely rolled out! What made it memorable was the care behind it. I left feeling valued, appreciated, and confident that recommending Mo to someone I love would be an easy decision. Mo is someone ... Read More

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Google - Nov 12, 2026

Five stars hardly feel like enough for Mo Awad at Greenacres Nissan! Mo gave me the kind of customer service I would want for myself and everyone in my family. He answered every question, went above and beyond, and made me feel that my time, my concerns, and my experience mattered. His attention and willingness to help made the entire experience exceptional. The red carpet was absolutely rolled out! What made it memorable was the care behind it. I left feeling valued, appreciated, and confident that recommending Mo to someone I love would be an easy decision. Mo is someone you truly have to experience in person. Words can describe outstanding service, but there is something special about being on the receiving end of it. Mo, thank you for giving me an experience worth celebrating and a name I’m proud to recommend. Greenacres Nissan has someone extraordinary on its team!

Very Understanding Dealership that cares about there Customer also make sure if you have any issues especially in their Service Dept. they make sure every mechanical issue is done from the start to finish with photos from before & after also videos to make sure the job of the complaint has been completed and satisfy to the Customer while there Service is being repaired in a timely manner. Congratulations to New Management what an Awesome job keep up the good work. Thanks to Kylinn for caring about the Customers that come to your Dealership. Yes you ensured my satisfaction to ... Read More

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Google - Nov 10, 2026

Very Understanding Dealership that cares about there Customer also make sure if you have any issues especially in their Service Dept. they make sure every mechanical issue is done from the start to finish with photos from before & after also videos to make sure the job of the complaint has been completed and satisfy to the Customer while there Service is being repaired in a timely manner. Congratulations to New Management what an Awesome job keep up the good work. Thanks to Kylinn for caring about the Customers that come to your Dealership. Yes you ensured my satisfaction to the upmost. Continue to keep up the good work. I also want to Thank the #1 Mechanic Albert for his awesome work assuring his Customer Vehicle is being serviced completely.

I had a very good sales person his name is Omar Rosas. He is very professional and he explained me everything very well. I highly recommend Omar for your new car. THANK YOU OMAR!

Omar Rosas is an excellent agent, thank you Omar for all your support and patience.

My experience at Nissan was truly fantastic, especially in the service department. I want to point out an employee in particular, Ben my service advisor. I cannot say enough wonderful things about Ben. From start to finish, he went above and beyond to make sure my vehicle was taken care of and that everything was handled properly. It is rare to come across someone who genuinely cares about their customers the way Ben does. Throughout the entire process, Ben was attentive, professional, patient, and incredibly helpful. He made sure to stay on top of everything, kept my best interests in ... Read More

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Google - Nov 6, 2026

My experience at Nissan was truly fantastic, especially in the service department. I want to point out an employee in particular, Ben my service advisor. I cannot say enough wonderful things about Ben. From start to finish, he went above and beyond to make sure my vehicle was taken care of and that everything was handled properly. It is rare to come across someone who genuinely cares about their customers the way Ben does. Throughout the entire process, Ben was attentive, professional, patient, and incredibly helpful. He made sure to stay on top of everything, kept my best interests in mind, and did everything he could to ensure my car was properly repaired. He didn't make me feel like just another customer or another service appointment. He made me feel like my concerns mattered, and that my satisfaction was important to him. What really stood out to me was how much effort he put into making sure everything was taken care of. He went the extra mile, took the time to address my concerns, and made sure I felt comfortable and confident throughout the entire experience. Having car issues can be stressful, but Ben made the entire process so much easier by being dependable, communicative, and genuinely caring. Ben is truly an asset to Nissan. His work ethic, knowledge, kindness, and dedication to his customers are qualities that are hard to find these days. He represents what outstanding customer service should look like. You can tell that he takes pride in what he does and genuinely wants his customers to have a positive experience. I sincerely appreciate everything Ben did to make sure my car was fixed and that I was taken care of. Nissan is fortunate to have someone like him on their team. Employees like Ben are the reason customers continue to come back and trust a dealership with their vehicles. If you're ever bringing your vehicle in for service at Nissan, I highly recommend asking for Ben. He deserves to be recognized and appreciated for the outstanding job he does. Thank you, Ben, for going above and beyond and for showing that exceptional customer service still exists! You are truly one of a kind! And thank you to everyone at Nissan Greenacres for a wonderful experience. I wouldn’t take my car anywhere else!

Only if there was ZERO STARS!The untrained want to be service advisor not even go over what was done with my car.Just,got the keys back less than a hr ,with no receipt either.Then,claim I will of to want over a 1hr for a receipt when ask, without no explanation.Then,I told him he can emailed it.Then,after 5 days after still no receipt.Keep in mind, I verified my emailed on paper before I left.Then,call back the Ai system keep sending me to his voicemail to this same incompetent service want to ... Read More

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Google - Nov 6, 2026

Only if there was ZERO STARS!The untrained want to be service advisor not even go over what was done with my car.Just,got the keys back less than a hr ,with no receipt either.Then,claim I will of to want over a 1hr for a receipt when ask, without no explanation.Then,I told him he can emailed it.Then,after 5 days after still no receipt.Keep in mind, I verified my emailed on paper before I left.Then,call back the Ai system keep sending me to his voicemail to this same incompetent service want to be advisor.Then,he said his name ben.Why try to cover up like he was not the same slow service advisor who forget to follow up with a simple receipt.This is the worst suppose experience any one can endure or go through then getting nasty attitude & excuses 5days after.Then of to call back to even to know what was even done to the car.Finally,the receipt state tire rotation which was never done either.Why lying on a service contract for the warranty to pay more? When ask him that no wheel lock was asked for or given at the service appointment 🙄. The rude voice come in with another excused that they "might have done it with a universal wheel lock".So at this point I left with no resolution.Nor, if the actual 🤔 tire rotation was ever done.This disrespectful attitude, received with not even any apology doesn't make any sense at all.Worst 1st visit after been over charged for the same vehicle triple double payments & under payed for the trade.Karma! 😠

Mo was an excellent sales man .. every thing went smoothly and he got me a great deal!! Best experience at a dealership I’ve ever had !

in the end everything was awesome.

I am beyond disappointed and upset with my experience with this dealership. I purchased a vehicle from them in 2021, and today, while attempting to trade it in for a new car, I discovered that the airbags had been deployed just two months before I purchased the vehicle. What makes this situation even more frustrating is that I specifically asked for a Carfax report before purchasing the car. Had I known about this history, I would not have purchased this car. I was never shown the page containing this information. To discover this years later, when trying to trade in my ... Read More

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Google - Oct 29, 2026

I am beyond disappointed and upset with my experience with this dealership. I purchased a vehicle from them in 2021, and today, while attempting to trade it in for a new car, I discovered that the airbags had been deployed just two months before I purchased the vehicle. What makes this situation even more frustrating is that I specifically asked for a Carfax report before purchasing the car. Had I known about this history, I would not have purchased this car. I was never shown the page containing this information. To discover this years later, when trying to trade in my vehicle, is infuriating. Buying a car is a significant financial decision, and customers deserve honesty, transparency, and the opportunity to make informed choices. If I had been given this information upfront, I could have made my own decision about whether this was a vehicle I wanted to purchase. Customers deserve better than discovering potentially significant vehicle history years after the sale. Based on my experience, I would urge anyone considering purchasing a vehicle here to obtain their own CarFax for a used car and don’t trust theirs and carefully review the entire vehicle history report themselves before signing anything.

Sold us a Honda Odyssey a couple years ago before leaving for Active Duty. Gave my wife and I a partial carfax. We’re now finding out the car was in an accidents and the airbags were deployed. Save your money, save yourself!!! Would give zero stars if it was possible!!!

Ben in service is so kind! He went out of his way to help and looked into services to be covered under my warranty! Thanks to the whole team, especially Kylinn and Matt in sales for always greeting me with a smile

I wouldn't want to get my Nissan serviced anywhere else because of the customer service and kindness shown to me by Albert. He's truly a cut above the rest and I pray his work is acknowledged by management and Nissann corporate.

I'm in a new car ..thanks 🚗 yall....I appreciate yall with all my heart ❤️ 💙 💜 💖

Great service from Albert as always !

Not a fan of the layout! Not easy to browse through inventory at thos location. My wife and I stopped here for test drive of 2 vehicles. Everything is in a parking garage.. I assume it’s a ploy to get information and such before you even see what’s available. I’ll pass on this location! I like to browse without talking to sales! Especially before I see what’s available!

Julian was very great! He went over and above for me and my family! I will give him a 10 star rating review! IF ANYONE NEEDS A VEHICLE PLEASE COME SEE THEM (Julian)

(Translated by Google) I highly recommend Omar Rosas' excellent service. (Original) Elselente cervicio de omar rosas se lo recomiendo al 100 %

We walked in asking for a printout of the appraisal of our vehicle we are looking to sell/trade in. We waited over an hour then our sales guy and the manager wouldn't give us a print out when that is what we initially asked for. So unprofessional I do not recommend this dealership. Why have us wait when you said you would give us a printout and have us wait just to not. Do not go here

Omar is the best sales person 😁 I had an enjoyable experience

(Translated by Google) Spectacular, wonderful place! The salesman who helped me, Roberto Gutiérrez, is the best person in the world—honest, friendly, sincere, and very professional. He treated me like family; I've rarely felt so comfortable. I found what I was looking for at the best possible price. I would definitely recommend it to everyone. Thank you so much! (Original) Espectacular, maravilloso sitio, el vendedor que me atendió Roberto Gutiérrez, es la mejor persona del mundo, honesto, amigable, sincero y muy profesional. Me trató como si fuera familia, en muy pocos lugares me he sentido tan a ... Read More

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Google - Oct 12, 2026

(Translated by Google) Spectacular, wonderful place! The salesman who helped me, Roberto Gutiérrez, is the best person in the world—honest, friendly, sincere, and very professional. He treated me like family; I've rarely felt so comfortable. I found what I was looking for at the best possible price. I would definitely recommend it to everyone. Thank you so much! (Original) Espectacular, maravilloso sitio, el vendedor que me atendió Roberto Gutiérrez, es la mejor persona del mundo, honesto, amigable, sincero y muy profesional. Me trató como si fuera familia, en muy pocos lugares me he sentido tan a gusto. Encontré lo que buscaba al mejor precio posible. Sin duda se lo recomiendo a todos. Muy agradecido

(Translated by Google) The best car buying experience ever! I wanted to take a moment to thank and highlight the excellent work of Roberto Gutiérrez at Nissan, Lake Worth. From the very first second, he served us incredibly well, with exceptional kindness, patience, and professionalism. He made sure to explain every detail, answer all our questions, and make the entire process super easy and stress-free. If you're looking to buy a car and want to be served by someone sincere, attentive, and truly dedicated to their customers, look for Roberto! Five-star service from beginning to end. Thank you ... Read More

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Google - Oct 12, 2026

(Translated by Google) The best car buying experience ever! I wanted to take a moment to thank and highlight the excellent work of Roberto Gutiérrez at Nissan, Lake Worth. From the very first second, he served us incredibly well, with exceptional kindness, patience, and professionalism. He made sure to explain every detail, answer all our questions, and make the entire process super easy and stress-free. If you're looking to buy a car and want to be served by someone sincere, attentive, and truly dedicated to their customers, look for Roberto! Five-star service from beginning to end. Thank you so much for everything, Roberto Gutiérrez! Many blessings. 🚗✨ (Original) ¡La mejor experiencia de compra! Quería tomarme un momento para agradecer y destacar el excelente trabajo de Roberto Gutiérrez en Nissan, Lake Worth. Desde el primer segundo nos atendió de una manera increíble, con una amabilidad, paciencia y profesionalismo fuera de lo común. Se aseguró de explicarnos cada detalle, resolver todas nuestras dudas y hacer que todo el proceso fuera súper fácil y sin estrés. Si están buscando comprar un auto y quieren ser atendidos por alguien sincero, atento y realmente dedicado a sus clientes, ¡busquen a Roberto! Una atención de 5 estrellas de principio a fin. ¡Muchísimas gracias por todo, Roberto Gutiérrez ! Muchas bendiciones.🚗✨

(Translated by Google) If you're looking to buy a car, I highly recommend Nissan in Greenacres. We were served by manager Roberto Gutiérrez, who provided excellent service. (Original) Si desean hacer la compra de un auto les recomiendo 100% la Nissan en Greenacres , fuimos atendidos por el manager Roberto Gutiérrez excelente servicio

(Translated by Google) I received excellent service at that facility. The salesperson, Omar Rosa, was very kind and helpful. He helped me make my payment more affordable, and I was able to drive away the same day. The warranties are also excellent. (Original) Muy buena atención fue la que recibi en esa instalación su vendedor Omar rosa fue muy amable y servicial me ayudó a que mi pago fuera más asequible y me pude ir manejando el mismo día y las garantías son muy exelente

I had an absolute wonderful experience at Greenacres Nissan, all thanks to Roberto Gutierrez! Customer service like this is rare to find nowadays. Roberto was professional, attentive, and went above and beyond to make sure everything was taken care of smoothly. He truly values his customers and made the whole process stress-free. Because of his amazing service, I will definitely be back here for any future needs and will gladly recommend him to friends and family. Thank you, Roberto!

Felipe is amazing I’ve only been twice to get service and he makes it easy, friendly dude and easy to talk to with a easy breakdown

We have had two excellent experiences here. My hubby bought a car here two weeks ago with Omar Rosas and the manager Steve Mudd who was awesome and made the process so seamless! We had such a great experience that we came back today to get my car. Went on the Internet, got pre-approved, got a call from Andrew Bell. Got full value for my trade in and now we are getting my car today. Kudos to Omar Rosas, Steve Mudd, Andrew Bell and Mo Awad for helping me and my hubby get not only one car but two cars ... Read More

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Google - Oct 3, 2026

We have had two excellent experiences here. My hubby bought a car here two weeks ago with Omar Rosas and the manager Steve Mudd who was awesome and made the process so seamless! We had such a great experience that we came back today to get my car. Went on the Internet, got pre-approved, got a call from Andrew Bell. Got full value for my trade in and now we are getting my car today. Kudos to Omar Rosas, Steve Mudd, Andrew Bell and Mo Awad for helping me and my hubby get not only one car but two cars that we both wanted! Will definitely be a long time customer moving forward.. Excellent service! Great staff and great experience. Five stars all around! Shout out to James Owens and Matt White in Finance as well. This was a great dealership with honest and sincere people which is rare!

⭐☆☆☆☆ My 78-year-old father-in-law bought two cars from this dealership on the same day. He has a credit score around 750, yet he was given a 9% APR. We felt he was treated unfairly and taken advantage of. I can’t say whether the rate was illegal, but the experience left us feeling that the dealership did not treat him right. What made things worse happened after an accident. My father-in-law speaks Spanish and went to the dealership in person to ask whether his Nissan Frontier had GAP insurance. He was given a phone number and passed along to a manager. When I ... Read More

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Google - Oct 2, 2026

⭐☆☆☆☆ My 78-year-old father-in-law bought two cars from this dealership on the same day. He has a credit score around 750, yet he was given a 9% APR. We felt he was treated unfairly and taken advantage of. I can’t say whether the rate was illegal, but the experience left us feeling that the dealership did not treat him right. What made things worse happened after an accident. My father-in-law speaks Spanish and went to the dealership in person to ask whether his Nissan Frontier had GAP insurance. He was given a phone number and passed along to a manager. When I called and spoke with that manager, he was rude and told me there was no insurance and that my father-in-law had not purchased GAP coverage. But the number the dealership gave us led to someone who confirmed that GAP insurance had been purchased. We were trying to get help after an accident, and the manager gave me false information about important coverage. My father-in-law was brushed off in person, and we got the correct answer only after calling the number we were given. The service was quick when it was time to sell him two cars; when we needed help, it was a very different experience. Shame on you for treating customers this way.

(Translated by Google) I want to thank Omar for all his help during the purchase of the vehicle for my son. He was very professional, attentive, and patient throughout the entire process. He explained everything clearly and made sure we had a good experience. I definitely recommend Omar to anyone looking to buy a vehicle. 👍 (Original) Quiero agradecer a Omar por toda su ayuda durante la compra del vehículo para mi hijo. Fue muy profesional, atento y paciente durante todo el proceso. Nos explicó todo claramente y se aseguró de que tuviéramos una buena experiencia. Definitivamente recomiendo a ... Read More

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Google - Sep 27, 2026

(Translated by Google) I want to thank Omar for all his help during the purchase of the vehicle for my son. He was very professional, attentive, and patient throughout the entire process. He explained everything clearly and made sure we had a good experience. I definitely recommend Omar to anyone looking to buy a vehicle. 👍 (Original) Quiero agradecer a Omar por toda su ayuda durante la compra del vehículo para mi hijo. Fue muy profesional, atento y paciente durante todo el proceso. Nos explicó todo claramente y se aseguró de que tuviéramos una buena experiencia. Definitivamente recomiendo a Omar para cualquier persona que esté buscando comprar un vehículo.👍

I had a great experience working with Omar. He was very helpful and professional, and he made the whole process smooth and straightforward. He answered all my questions, was honest throughout the process, and made sure everything went well from start to finish. I really appreciate his help , definitely recommended.👌🏼

Way too pricy..wasn't worth it for me.

I recently purchased my car from Steeven (with three E's!), and the entire experience was absolute top-notch. From the moment I walked in, his customer service was friendly, professional, and completely transparent—no pressure at all, just a genuine desire to help me find the right vehicle. To top it all off, the pricing was exceptional. Steeven worked hard to get me a fantastic deal that fit my budget perfectly without any hidden surprises. If you are in the market for a new ride, make sure to ask for Steeven—you won't be disappointed!

Mark Cohen is great I had a key issue he had all day locksmith out to me in 30 minutes !! If you have any problem speak to him ! He’s the guy !!! I will buy a million cars from Nissan just because of his customer service !

I leased a 2026 Nissan Rogue Platinum today. My 2021 Rogue SL served me well and was trouble free so I chose to stay with Nissan. I honestly do not know when I have met a more congenial, professional and courteous Sales staff. They were very patient and understanding as I was not clear about my choice of new car walking into the dealership. I especially want to acknowledge the Sales Mgr. Andrew Bell. He worked with me to find both the car and deal that best suited me. Kudos also to Donna in Internet Sales who phoned me and was so ... Read More

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Google - Sep 23, 2026

I leased a 2026 Nissan Rogue Platinum today. My 2021 Rogue SL served me well and was trouble free so I chose to stay with Nissan. I honestly do not know when I have met a more congenial, professional and courteous Sales staff. They were very patient and understanding as I was not clear about my choice of new car walking into the dealership. I especially want to acknowledge the Sales Mgr. Andrew Bell. He worked with me to find both the car and deal that best suited me. Kudos also to Donna in Internet Sales who phoned me and was so wonderful to work with as was Matt White, the Finance Mgr. who explained the myriad of paperwork necessary to complete the sale and answered my multitude of questions. Lastly, if a Nissan is a vehicle you are considering, I would urge you to ask for Mo. This young man went above and beyond and devoted a good deal of time to personalize and understand my needs. I am hoping that, when the need arises the Service Dept. will exhibit the same level of professionalism as the Sales organization. Lastly I would add that they have a LOT of vehicles, more than I saw at any other car dealer of any brand. They offer a wide selection of a number of models to meet almost any need.

(Translated by Google) Thank God and Mr. Roberto Gutiérrez for helping us buy our family vehicle… we always recommend him 🙏🙏🙏🙏🙏🙏 (Original) Gracias a dios y al Sr Roberto Gutiérrez por ayudarnos a comprar nuestro vehículo para la familia….. lo recomendamos siempre 🙏🙏🙏🙏🙏🙏

Great service when purchasing my new Sentra ! Mr. Diego Solano greeted me with kindness and respect as soon as I walked into this dealership. No games, no pressure, he was a pleasure to work with ! My next car, I will be sure to visit him and among the other great workers here, keep up the great work ! Loving my car 🙂

Julian is the best

Great experience working with Julian R. in sales, Steve the sales manager, and Matt in finance. The dealership has a lot of inventory and they were reasonable and patient working to find the right match and negotiate a good deal. It was a pleasant experience all around. Thank you!!

Mo Awad was my sales consultant and was outstanding, helpful and very professional! Great experience-

Felipe best service department

UPDATE: After I posted this review yesterday, sales manager Andrew contacted me immediately and asked if I would remove the review if he agreed to honor the internet price. I told him that if Greenacres resolved the situation fairly and positively, I would certainly consider removing or updating the review to reflect that. Interestingly, after previously being told that they would not provide an out-the-door price or buyer's order unless I came into the dealership, I finally received written pricing. Unfortunately, it only reinforced my original concern. My online Instant Price was $22,601. The written pricing they subsequently sent used ... Read More

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Google - Sep 9, 2026

UPDATE: After I posted this review yesterday, sales manager Andrew contacted me immediately and asked if I would remove the review if he agreed to honor the internet price. I told him that if Greenacres resolved the situation fairly and positively, I would certainly consider removing or updating the review to reflect that. Interestingly, after previously being told that they would not provide an out-the-door price or buyer's order unless I came into the dealership, I finally received written pricing. Unfortunately, it only reinforced my original concern. My online Instant Price was $22,601. The written pricing they subsequently sent used a vehicle price of $22,801 and added a $1,299 dealer/doc fee, $738 in additional taxable fees, and other charges, resulting in an out-the-door price of $26,703.28. I responded in writing that I did not care how they structured their internal fees, but if they truly intended to honor the advertised price, I wanted a written buyer's order at $24,500 OTD or less, using my own pre-approved credit-union financing and with no required add-ons or dealer financing. I received no further response. I am a CPA, so precision, transparency, and integrity in financial matters are very important to me. That is probably why this experience bothered me as much as it did. I expect numbers to mean what they appear to mean, and I do not think a customer should have to spend days emailing, texting, calling, and pushing simply to find out the real price of a vehicle. I was a serious, ready-to-buy customer. The problem was never the vehicle. It was simply getting transparent pricing in writing before driving to the dealership. My advice to prospective buyers: before making a trip to Greenacres Nissan, ask them to email you a complete buyer's order showing the actual out-the-door price, including every dealer fee and condition. If they won't provide one, I would shop elsewhere. I am posting this because I do not want other buyers to go through the same unnecessary hassle just to determine what a car actually costs. An advertised or “Instant” price is not very useful if the dealership will not actually sell the vehicle for that amount without additional dealer fees, products, or financing conditions. =========== Very disappointing and misleading sales experience. I spent considerable time communicating with Diego and his supervisor, Andrew, about a used Pacifica Hybrid advertised online. I repeatedly asked for a written out-the-door price and buyer’s order before making the trip to the dealership. After multiple emails, texts, missed calls and finally speaking with both of them, I learned that Greenacres Nissan will not provide an out-the-door price unless you physically come into the dealership, and they told me they do not provide buyer’s orders in advance. More concerning, I was ultimately told that they would not honor the advertised online price unless they could arrange the financing and add additional products/add-ons to the transaction.... even though those were not conditions represented in the online quote process. That makes the advertised price essentially meaningless for a customer who already has financing and simply wants to know the actual price of the vehicle before driving to the dealership. I was a serious buyer, already approved for financing, and was prepared to purchase the vehicle if the numbers worked. All I wanted was transparent pricing in writing. Instead, I wasted a considerable amount of time trying to obtain information that should have been straightforward from the beginning. In 2026, there is no good reason a dealership cannot tell a customer what a vehicle will cost out the door before requiring them to come in. I would strongly recommend getting every pricing condition clarified before making a trip to Greenacres Nissan.

I was ready willing and able to buy a new truck. After 4 days waiting on them to respond, I just went to Greico Nissan in Delray and bought the truck. In and out within 2 hours.

Easton was extremely helpful, very polite, and gave me the best possible deal. He’s been my helpful guy for years and will continue to do business with him

Great experience buying a gentley used Sentra. Thank you to Mo and the team.

Had the opportunity to work with Omar. He was able to help me get approved for the car of my choice. I recommend coming to this dealership !

5 Star Service All Around From The Sales Manager, to Omar my sales rep who took the time to explain everything to me and assisted me with the purchase, to the Finance Manager and the Insurance Manager. Highly recommend them!

I’m currently a loyal customer with Greenacres Nissan for 3 years and each time I’ve came for service, Felipe has done a great job taking care of me. Also the sales manager Omar Rosas is fantastic at what he does!! He took care of me trading in my car in such an effortless and effective manner and I’m truly appreciative of his assistance. A great team works here.

This past weekend ,I had the most pleasant auto purchase ever! It started with a casual chat with Shane T. I told him exactly what I was looking for . He put me in touch with Mark C. He kept in close contact, letting me know how he was progressing. I then saw Juan M. who was most professional and knowledgeable . And importantly helpful through the purchase process.A brief handshake with Edwin. From there Matt was very informative and attentive to my needs. No pressure, no aggresive sales . They not only restored positive car sales but my faith in decency . ... Read More

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Google - Sep 1, 2026

This past weekend ,I had the most pleasant auto purchase ever! It started with a casual chat with Shane T. I told him exactly what I was looking for . He put me in touch with Mark C. He kept in close contact, letting me know how he was progressing. I then saw Juan M. who was most professional and knowledgeable . And importantly helpful through the purchase process.A brief handshake with Edwin. From there Matt was very informative and attentive to my needs. No pressure, no aggresive sales . They not only restored positive car sales but my faith in decency . Thank you to all that helped !

(Translated by Google) Excellent service from the salesperson Omar Rosas; he was very attentive and explained everything perfectly. The manager, Steve, helped us with the monthly fees. (Original) Excelente servicio de el vendedor Omar Rosas muy atento y nos explico todo al 100%. El manager Steve nos ayudó con los precios de la mensualidad

Carlos and the entire Greenacres Nissan staff are fantastic! Edwin and Andrew are great managers to work with as well as Matt White in finance! Thank you for your time and patience, Ky was extremely sweet and made sure I was nothing but happy with my purchase!

Extremely disappointing experience. The lack of transparency and ethical judgment from the salesperson and Finance Department was unacceptable. The vehicle had multiple issues almost immediately after purchase, and the financing included thousands of dollars in additional products. Management ultimately agreed to unwind the transaction. If you do not speak English fluently, do not sit down with the Finance Department or sign anything until every single term, charge, and document has been clearly explained to you in your own language. I would not recommend this dealership.

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Mo was fantastic so patient and I am so happy with my purchase

steven is the best

(Translated by Google) Very good experience, excellent service (Original) Muy buena experiencia, excelente atención

(Translated by Google) Great discounts and deals, speaks clearly, everything is done with genuine care and dedication. (Original) Muy buenos descuentos y negocios, habla claro, todo muy bien hecho de corazón

Nissan really did their thing! The whole process was smooth from start to finish. Everyone was so helpful, professional, and made sure everything was taken care of. I was literally in and out, which I really appreciated because nobody wants to spend all day at a dealership. They made the experience easy and stress-free, and I’m so happy with everything! Definitely recommend Nissan if you’re looking for great service. They did their thing for real! 🫶🏾🚗

I was genuinely interested in purchasing a RAM 1500 from this dealership, but my experience with their sales staff was completely unacceptable. A staff member named Diego called me twice and was rude on both phone calls. When your very first interaction with a business is this unpleasant, you know it’s only going to get worse down the line. Special thanks to Addison for trying to escalate the issue to management, but due to Diego's conduct, I’ll be taking my business to another dealership. Customer service matters, and this dealership just lost a serious buyer.

My experience financing a vehicle with Greenacres Nissan has been extremely disappointing and frustrating. Just five days after taking delivery of my vehicle, it became unsafe to drive due to a serious safety concern. Instead of offering a fair resolution, such as taking back the vehicle or replacing it with one that was safe and reliable, I was told to leave it at the dealership so they could repair it under the factory warranty. If this had been a quick repair, I could have understood. Unfortunately, that is not the case. I was informed that the necessary part is backordered ... Read More

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Google - Jul 22, 2026

My experience financing a vehicle with Greenacres Nissan has been extremely disappointing and frustrating. Just five days after taking delivery of my vehicle, it became unsafe to drive due to a serious safety concern. Instead of offering a fair resolution, such as taking back the vehicle or replacing it with one that was safe and reliable, I was told to leave it at the dealership so they could repair it under the factory warranty. If this had been a quick repair, I could have understood. Unfortunately, that is not the case. I was informed that the necessary part is backordered with no confirmed arrival date or ETA. I was told it could take months—or even longer—without anyone being able to provide a definitive timeline. Meanwhile, I am left without the vehicle I financed while still being expected to fulfill my financial obligations. The most concerning part of this experience is that a vehicle should not develop a serious safety issue within five days of delivery. Based on what I have experienced, it raises serious concerns about whether the necessary pre-delivery inspections and quality checks were properly completed before the vehicle was sold. Had those inspections identified the issue beforehand, this entire situation could likely have been avoided. What has been most disappointing is the lack of accountability and meaningful customer service. Rather than providing a reasonable solution, I was repeatedly told that the matter was "being investigated." There is nothing left to investigate—the vehicle has been sitting at the dealership since I dropped it off because it is not safe to drive. My advice to anyone considering purchasing a vehicle from this dealership is simple: do not sign any paperwork without having the vehicle thoroughly inspected first. Request a complete pre-delivery inspection report, and if possible, have an independent mechanic inspect the vehicle before taking delivery. It could save you from experiencing what I am currently going through. To James, Kylinn, Matt, and everyone else I dealt with during this process: please do better. Customer service is about standing behind what you sell and making things right when something goes wrong—not leaving customers without answers or a reasonable resolution. I am not looking for a response to this review. My case is currently being handled through Nissan Consumer Affairs, and I will continue working with them regarding this matter.

Very disappointed with Nissan Greenacres. We had a service appointment at 10:00 a.m. and arrived at 9:50 a.m. After waiting an hour and a half, our Nissan Armada had not even been taken into the service area. The service advisor who checked us in, Easton Sucharski, provided no updates or follow-up during our wait. The level of customer service we received was unprofessional and unpleasant. This is our third disappointing experience with this dealership. On a previous visit, we were told our tires had been rotated, but later discovered that the service had not been performed. The lack of organization, ... Read More

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Google - Jul 11, 2026

Very disappointed with Nissan Greenacres. We had a service appointment at 10:00 a.m. and arrived at 9:50 a.m. After waiting an hour and a half, our Nissan Armada had not even been taken into the service area. The service advisor who checked us in, Easton Sucharski, provided no updates or follow-up during our wait. The level of customer service we received was unprofessional and unpleasant. This is our third disappointing experience with this dealership. On a previous visit, we were told our tires had been rotated, but later discovered that the service had not been performed. The lack of organization, communication, and accountability is unacceptable. Unfortunately, we cannot recommend Nissan Greenacres.

"I am a little disappointed with Nissan Greenacres regarding my oil change. When I purchased my car in July 2025, I was told that I would receive free oil changes for one year whenever I brought my car in for maintenance. My vehicle has not yet reached its one-year anniversary, but when I recently brought it in for service, I was informed that I do not have free oil changes. I was surprised and frustrated because this is not what was explained to me when I purchased the car. I would appreciate clarification and for Nissan Greenacres to honor the ... Read More

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Google - Jun 27, 2026

"I am a little disappointed with Nissan Greenacres regarding my oil change. When I purchased my car in July 2025, I was told that I would receive free oil changes for one year whenever I brought my car in for maintenance. My vehicle has not yet reached its one-year anniversary, but when I recently brought it in for service, I was informed that I do not have free oil changes. I was surprised and frustrated because this is not what was explained to me when I purchased the car. I would appreciate clarification and for Nissan Greenacres to honor the offer that was promised to me."

Stay away, maybe good for routine maintenance things but they tried to charge me 2200$ for a power steering pump that wasnt malfunctioning, turned out to just be a faulty sensor and gasket that needed replacement, total cost under 700$.

I was deceived into leasing the Honda prologue and actually thinking I'm leasing a Honda and not a Chevy. I'm paying 1000 dollars a month for a vehicle I absolutely hate. They are using the whole negative equity bit to keep me in the hole. The Honda prologue isn't worth that much one and two I thought I was part of the Honda family. I only see a hungry pack of wolves who care nothing about the customer. I pay 12000 a year to lease the prologue. Why cant they put me in the Type R? They want 10,000 dollars ... Read More

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Google - May 16, 2026

I was deceived into leasing the Honda prologue and actually thinking I'm leasing a Honda and not a Chevy. I'm paying 1000 dollars a month for a vehicle I absolutely hate. They are using the whole negative equity bit to keep me in the hole. The Honda prologue isn't worth that much one and two I thought I was part of the Honda family. I only see a hungry pack of wolves who care nothing about the customer. I pay 12000 a year to lease the prologue. Why cant they put me in the Type R? They want 10,000 dollars down. Who has that these days? And thats for a used 2023 mind you. They told us the same thing for the 2025. There is also a mark up value of 10,000 dollars. The carxmay be listed at 43 but its really 53. Our payments are always on time for many years. As soon as my lease is up I'm leaving Honda once and for all. With Stewart Toyota in Lake Park I had the tires for life deal and all services free. The Supra is looking sexier than the type R right about now. I don't like feeling played. 😕 Read the fine print before making any deals. Not a happy customer at all. Yours truly, Danny Santiago

WORST DEALERSHIP EVER!!.....the customer service is awful...they have been through 4 service managers in the past 2 years....and each one has known me and my car personally.....why??...because ever since i bought a NEW armada 4 years ago....i have had NOTHING but problems....every 5-8 months my car will not start....i had to jump the battery so often i bought a portable box jump starter.....and the JOKE is....the dealership could NOT identify the problem.....they found nothing...so they continued to give me new batteries and i continued to show up at the dealership with ... Read More

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DealerRater - May 12, 2026

WORST DEALERSHIP EVER!!.....the customer service is awful...they have been through 4 service managers in the past 2 years....and each one has known me and my car personally.....why??...because ever since i bought a NEW armada 4 years ago....i have had NOTHING but problems....every 5-8 months my car will not start....i had to jump the battery so often i bought a portable box jump starter.....and the JOKE is....the dealership could NOT identify the problem.....they found nothing...so they continued to give me new batteries and i continued to show up at the dealership with the SAME issue.....i even called corporate and they did NOTHING.....now i brought my car to a TIRE CHOICE and they identified and fixed the problem immediately.....DO NOT BUY A NISSAN....AND IF YOU DO, DO NOT BUY FROM THIS DEALERSHIP....THE SERVICE MANAGERS AND THE SERVICE TAEM ARE A DISGRACE!!

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Once sale is completed they don't care about anything. Yes they will fix something for free but in thier eyes a free oil change is good enough. Car isn't even a year old purchased new and has already needed new windows and sensor. Rushed sale and was not responsive to any problems, kept pushing over to repair shop. You will need to be aggressive to get anything fixed on car the day after purchasing.

COMPRE DOS VEHÍCULOS EN GREENACRES NISSAN CON ROBERTO GUTIÉRREZ EXCELENTE SERVICIO DE VENTAS ME BUSCO LAS MEJORES OFERTAS Y OPINIONES PARA MI Y MI FAMILIA….ME SIENTO AGRADECIDO 🙏🙏🙏

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Stay away, unless you want to be treated like dirt. Have had 4 interactions with this place and each one was negative. The latest: 2 years into a 3 year lease, the service department says the tires are bald. The mileage is 4,000 miles UNDER what it should be, so why are the tires bald? They tell me the tires are faulty and it's happened with other customers and to take it up with Dunlop because they are Dunlop tires, even though I didn't lease from Dunlop. So this is how you get treated here- any problem, pass you off on someone ... Read More

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Google - Mar 21, 2026

Stay away, unless you want to be treated like dirt. Have had 4 interactions with this place and each one was negative. The latest: 2 years into a 3 year lease, the service department says the tires are bald. The mileage is 4,000 miles UNDER what it should be, so why are the tires bald? They tell me the tires are faulty and it's happened with other customers and to take it up with Dunlop because they are Dunlop tires, even though I didn't lease from Dunlop. So this is how you get treated here- any problem, pass you off on someone else, it's not their problem. Shame on Green Acres Nissan.

Mo Awad was fantastic. This was the best experience I have ever had purchasing a new vehicle

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Found a 2020 VW Passat with a very compatible price The internet person accommodated very professionally Went there and looked at the car Rear tires are a little off and couple local panels were painted but at the end decent to average car and price Everything looked ok until a piece of xxx. Came and introduced himself as a general sales manager All I asked was before even step foot into this dealership was to buy the car for $15500 out the door and they said yes all the way This person even told me if he is related to the owner ... Read More

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Google - Mar 4, 2026

Found a 2020 VW Passat with a very compatible price The internet person accommodated very professionally Went there and looked at the car Rear tires are a little off and couple local panels were painted but at the end decent to average car and price Everything looked ok until a piece of xxx. Came and introduced himself as a general sales manager All I asked was before even step foot into this dealership was to buy the car for $15500 out the door and they said yes all the way This person even told me if he is related to the owner Mike Grieco and to sweep my self What a tragedy I drove 50 miles to buy a car for my son and have to deal with this scam Griecos you need to wake up and start taking care of your customers

Awesome car dealership. The staff was friendly and a wide variety of new and used vehicles on the lot.

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My husband and I went to the Nissan in Green acres last night. We're already a car in mine because I saw it online. Online it said it was discount price. I got it down to $11,000 and some change when I got to the dealer. The salesperson was very adamant in trying to sell me a new car 2026 when I specifically went for it 2021. He said he proceeded to look for the car that I inquired about. He said he could not find it in the whole lot. Then he says I have something better for you. He was ... Read More

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Google - Feb 18, 2026

My husband and I went to the Nissan in Green acres last night. We're already a car in mine because I saw it online. Online it said it was discount price. I got it down to $11,000 and some change when I got to the dealer. The salesperson was very adamant in trying to sell me a new car 2026 when I specifically went for it 2021. He said he proceeded to look for the car that I inquired about. He said he could not find it in the whole lot. Then he says I have something better for you. He was trying to show me a 2026 when I specifically said that was not in my price range. Finally after an hour waiting for the original car that I was inquiring about appeared but it had no battery. The salesperson said so I could see the carpet. I could not test drive it. Still wanting to push the 2026 car. I went in there with that price of $11,000 and some change. They started putting a whole bunch of packages. The car went up to $19,000. Tremendous rip off this dealer. So I ended up absolutely not getting the car even though it was supposed to be a cash sale. The salesperson even told me there was a charge for a package for maintaining the vehicle and putting it up to date. I thought that was something that was optional and the dealers must do. If they want to sell the car they must keep everything under their price range of wanting to sell it not try to charge the consumer.

Extraordinary service, trustful, friendly, good price, good conditions, lots of variety, I certainly recommend it.

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I am grateful for the exceptional service provided by Felipe at Greenacres. Congratulations on maintaining our loyalty.

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Alberto,service agent, handled my service maintenance on 01/13/26. He was very professional, friendly and knowledgeable. He explained all that was to be completed and kept me informed throughout the service. He is a valuable asset to the dealership.

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DONT BUY HERE TERRIBLE, I purchased 2025 bmw and I have lot of engine problems , I contacted the dealer for return and no body have answers about , I go and take legally action immediately , I try contacting the manager never call me back , I try contact the sale manager no call back , Wao!!!!

Gracias a greenacres Nissan y en especial a Roberto Gutierrez por los servicios de vendedor y ayudarnos para mi y mi familia con mi vehículo nuevo bendiciones

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COMPRE MI TRUK CON ROBERTO GUTIÉRREZ EXCELENTE SERVICIO DE VENTA ME EXPLICÓ TODO Y ESTAMOS MUY SATISFECHOS AGRADEZCO SU AYUDA

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Recientemente compré un vehículo Nissan Murano con Roberto Gutierrez el que con excelente conocimiento y profesionalidad nos facilitó todo el proceso de compra, muy feliz con su servicio, así como con los Managers Edwin y Mark, los recomiendo al 100%, muchas gracias por todo.

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Las gracias a Roberto, Edwin y a la Nueva Admistracion de Greenacres Nissan. Super contento con mi MURANO 2026.

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Gracias Sr Roberto muy profesional me explicó todo los detalles desde el inicio de la negociación por lo que estoy mi familia y yo por su trabajo y su paciencia lo recomiendo muchísimo a todos

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(Translated by Google) The service was terrible, they scratched the paint on my door (Original) Pésimo el servicio me rayaron la pintura en la puerta

Hice un cambio de mi vehículo 2021 por un 2026 Nissan Kicks gra cia a Dios y a Roberto Gutiérrez y a GREENACRES Nissan por el gran negocio que hizo el Sr Roberto para mi familia son 100000000 estrellas para el, lo recomiendo a todos

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Came into the dealership on 12/11/2025 to inquire about a new Pathfinder. Have requested a written estimate three times in writing, salesperson is completely unresponsive.

This place is so unorganized. I purchased a used vehicle from there a while back when old management was there as they promised to replace my windshield that had a big chip before I purchase it. We'll long story short I kept getting the run around and no one never returned my calls to have it replaced still to this day the chip is still there. These people were out just for the money not customers satisfaction. I gave up hope of ever having it replaced by nissan of greenacres just deceitful shady way of running a business to ... Read More

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Google - Dec 12, 2025

This place is so unorganized. I purchased a used vehicle from there a while back when old management was there as they promised to replace my windshield that had a big chip before I purchase it. We'll long story short I kept getting the run around and no one never returned my calls to have it replaced still to this day the chip is still there. These people were out just for the money not customers satisfaction. I gave up hope of ever having it replaced by nissan of greenacres just deceitful shady way of running a business to take your money.

Beware This dealership has run a big scam on me...I paid them 10,000 and got my car back with multiple issues such as my car would not even start,ac still screaching, when i did finally get it started, I discussed this with Joel Francisco the gentleman handling my repairs I was told to bring it back in i did it was a cable needing replacement on battery,then the ac started pausing while running then blowing again with screching still,so i called again and spoke to joel he said bring it back when I did they said he ... Read More

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Google - Nov 26, 2025

Beware This dealership has run a big scam on me...I paid them 10,000 and got my car back with multiple issues such as my car would not even start,ac still screaching, when i did finally get it started, I discussed this with Joel Francisco the gentleman handling my repairs I was told to bring it back in i did it was a cable needing replacement on battery,then the ac started pausing while running then blowing again with screching still,so i called again and spoke to joel he said bring it back when I did they said he no longer worked there(probally quit because there terrible)and didn't believe my issues were a direct reflection of the work They had done ( Really thats what i paid them for)10,000 the whole diagnosis in full. Then they wanted me to pay for another diagnosis when I brought it back...I told them no way you need to fix the issues that I paid for and stop giving me the car back with new issues,don't you make sure you've fixed problems by diagnosis BEFORE RETURNING VEHICLE...NO BECAUSE THERE BUSY MESSING IT UP...MONEY PIT...DONT BRING YOUR CAR THERE In THE END THEY WANTED ANOTHER1,800 FROM ME I SAID NOOO WAY.....NEVER GOING BACK terrible customer service .original service associate to management...mechanic was supposed to be there best they said.so that's says alot about him to.Go anywhere but hear..

⭐️⭐️⭐️⭐️⭐️ ABSOLUTELY OUTSTANDING SERVICE — ABOVE & BEYOND! I had my 20,000-mile scheduled maintenance today and had the pleasure of working with Service Agent Kyle Quintano. From the moment I arrived, the level of professionalism was impressive. Kyle greeted me immediately, confirmed my appointment, and the team began the inspection right away. He was polite, attentive, and even asked if I wanted water, coffee, or anything else to make me comfortable. Then something happened that truly surprised me — Service Director Jim Lambert personally introduced himself. I’ve been to many dealerships over the years, but never have I seen a service director ... Read More

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DealerRater - Nov 18, 2025

⭐️⭐️⭐️⭐️⭐️ ABSOLUTELY OUTSTANDING SERVICE — ABOVE & BEYOND! I had my 20,000-mile scheduled maintenance today and had the pleasure of working with Service Agent Kyle Quintano. From the moment I arrived, the level of professionalism was impressive. Kyle greeted me immediately, confirmed my appointment, and the team began the inspection right away. He was polite, attentive, and even asked if I wanted water, coffee, or anything else to make me comfortable. Then something happened that truly surprised me — Service Director Jim Lambert personally introduced himself. I’ve been to many dealerships over the years, but never have I seen a service director step in with that level of hospitality. Jim was friendly, welcoming, and sincerely interested in my experience. I mentioned that I purchased my vehicle elsewhere but prefer to service it here because it’s close to home. Without hesitation, he welcomed me “into the family.” That meant a lot and showed how much emphasis this dealership places on building relationships. This location is under new ownership, and the difference is night and day. I had passed by before and would have never considered coming in, but the new leadership has completely transformed the atmosphere. The professionalism, the courtesy, and the attention to customers are all on another level. The showroom is spotless, the waiting area is comfortable, and they offer great coffee and water. Staff members walk around checking if you need anything — something you rarely see anymore. Even the bathrooms were clean, which says a lot about how well the place is managed. I take my reviews very seriously, and I never sugarcoat anything. People rely on honest feedback, and I want them to receive the same level of service I experienced. That’s why I can say with full confidence that this service department is exceptional — a team that truly cares about customers and represents the new ownership with pride. Thank you, Kyle and Jim, for your professionalism, warmth, and dedication. You’ve earned a loyal customer. Wishing the entire team continued success under this incredible new ownership. If you’re looking for a service center that treats you right and delivers top-tier customer care, this is the place.

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Great staff and new management. This is my 3rd Nissan from this dealer and I couldn't be happier with my car and experience. I'd like to thank Kylinn and Andrew for their follow up and knowledge. I will always recommend

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The service was wonderful, the technician was professional, courteous, knowledgeable. The service area was nice and clean. Everything was great overall.

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Excellent service and sales experience from the staff! Yeral was fantastic, Kylinn in customer relations was so kind and informative!

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Excellent staff, extremely helpful and knowledgeable! Great staff and brand representation, would recommended to all who ask. Thanks Matt, Edwin and Mark for all of your help!

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I would not recommend their service department. The service guy lied to me about an alignment being done after finding out I had bald tires in the back. A good service department wouldn’t advise you to have an alignment if you need tires and should not been charged, that’s bad business. I also complained about it and never received a phone call from management. This was under the new management and owners when I went 8/18/25.

(Translated by Google) This dealer is rubbish. They sell you the car and then no one cares about the problems you have with the car. They put you on gap insurance and when you call to ask for information about the gap, no one gives it to you. You lose the car and they keep charging you. This dealer is rubbish. (Original) Elste diler es una porqueria te venden el carro y despues a nadie le inporta que problemas tienes con el carro te ponen un gap insurance y cuando llamas para pedir la information del gap nadie te la ... Read More

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Google - Oct 25, 2025

(Translated by Google) This dealer is rubbish. They sell you the car and then no one cares about the problems you have with the car. They put you on gap insurance and when you call to ask for information about the gap, no one gives it to you. You lose the car and they keep charging you. This dealer is rubbish. (Original) Elste diler es una porqueria te venden el carro y despues a nadie le inporta que problemas tienes con el carro te ponen un gap insurance y cuando llamas para pedir la information del gap nadie te la da pierdes el carro y te lo siguen cobrando es una porqueria este diler

Terrible. Not only that, I would never buy a Nissan because of this experience. I paid $277 to diagnose the a/c.My Nissan maxima A/C was not working. They took to the garage and I was watching from a large window no mechanic worked on it. Last 5 minutes after full 2 hours saw mechanic do some work. Then I was presented with what it cost for repair $5435. I left. I had the a/c repaired for $859. A/c perfect. I would never enter a Nissan dealership again.

Kyle is a great service advisor to work with. A part was on back order for months. Once it arrived he reached out to me and set the appt. That is top notch service.

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